Thanks for shopping online with Entrain! Your online purchase is assured security SSL (Secure Socket Layers) technology. Please feel to contact us with any questions or comments. Entrain PO Box 100 Millville, MA 01529 entrain@entrain.com webstore@entrain.com Presently, all orders are shipped Priority Mail, generally within 3 to 5 Business days from the time you place your order. You should receive your order in approximately 7 to 10 business days from the time you place it online. Our privacy is as follows: We won't share your name or any information about you with anyone! We care about the privacy of our customers, and if you have any questions about this or other issues, please don't hesitate to ask us.